Advantages
Nexios offer enterprise-grade service without additional hardware or software. All you need is internet connection and browser.
Usability
No coding or certifications is required to administer or maintain the Nexios platform. Administrative tasks are just a few-clicks away and all required configuration can be executed in real-time according to your needs.
Mobility
Take calls from any location because all you need is a browser and Internet connection. Manage your contact center in real-time, access your analytics, contact history, campaigns or call recordings from any location.
Performance
Access historical and real-time analytics to measure and optimize your contact center performance. Nexios dashboard displays real-time metrics and prebuilt reports give you a historical overview and analytics.
Updates
Nexios enables instant access to the latest product updates without additional downloads or any upgrades on your side. Benefit from agile, ongoing development without the need for any IT staff on your side.
Scalability
Predictive pricing model with flat-based access to all of the Nexios features will help you scale up or down when you need it. Depending on your business needs, you can choose between month-to-month or annual payment.
Security
We take your data very seriously and handle it with great precaution. Nexios is GDPR compliant to ensure the security of your personal data. With integrated data audit you are always aware of any data access.
Integration
Integration with 3rd party applications through REST API and data import enables business continuance. Nexios API allows you to quickly integrate communication capabilities into your own applications.
Multi-tenancy
Nexios is a practical choice for companies to opt for a multi-tenant cloud contact center. Multi-tenancy allows users to share platform resources and in such way decrease their costs and increase scalability.