Email messaging is an essential method of ad-hoc communication and plays a fundamental role in conversing with clients and providing an elevated customer experience.

On the Nexios platform agents can send and receive emails the same, simple way as they are handling calls. As an all-in-one communication solution, you can enjoy the benefit of having one application for all the conversational needs, instead of using multiple tools to serve your call centre.
Nexios offers flexible, customized email messaging integration methods, so the platform is tailored to your needs, whether you are using one or multiple communication channels.
Build as many plain text or HTML templates as you’d like and use them again and again in order to save time and resources.
Categorize incoming emails based on certain keywords or subjects for a simplified and more effective workflow.
Send and receive attachments without formatting restrictions. Share documents and photos with your clients and provide a more efficient customer service.
Use email messaging as part of task management, see the complete history of each contact including every other channel and mode of communication.
Nexios is a comprehensive browser-based contact center platform.
Opt-out complete; your visits to this website will not be recorded by the Web Analytics tool. Note that if you clear your cookies, delete the opt-out cookie, or if you change computers or Web browsers, you will need to perform the opt-out procedure again.
You may choose to prevent this website from aggregating and analyzing the actions you take here. Doing so will protect your privacy, but will also prevent the owner from learning from your actions and creating a better experience for you and other users.
The tracking opt-out feature requires cookies to be enabled.